Geez – you woulda croaked when Online (pre-sierra – but all Ken and Roberta) was rampant with drugs and booze AND STILL FUNCTIONED, but we were a child of our times (early 80’s). Though there were casualties – self included – there were no excuses. You performed or else. A good – or for that matter – great manager evolves as his business does. Ken was what – 25 years old when things really started cooking. There wasn’t a hell of a lot of hoity toity when our software was going out in ziplock bags – but the keen business sense of things were clearly there… the ability to put the right person in the right place (foibles and all) – looking to have your suppliers BID for your business, the ability to let teams form rather spontaneously. There should be a time machine for entrepeneurs to go back and witness from the earliest days in Oakhurst. There’s an undeniable degree of luck, but after just plain guts – it was will to succeed.