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(re: no need to criticize Ken Williams) What always impressed me and still impresses me about the Williams is their willingness to take risks, attention to detail and focus on the customer.

That’s very true – and it was industry recognized. I picked up a few computer magazines yesterday searching for Sierra advertisements and articles, and in reviews of products such as KQ:MOE and Phantasmagoria, the reviewers noted that even if everything Roberta tried to do didn’t work 100%, the important thing is that she was willing to get out there and take risks in pushing the technology.